Shipping policy

Where we ship
Mison Studio ships worldwide. Every order is sent with tracking.

Processing and tracking
Orders are prepared by our fulfilment partner and shipped with tracking. As soon as your order is on its way, we'll email you a tracking number so you can follow it to your door.

Shipping costs and delivery times
Shipping costs are calculated and shown at checkout before you pay. Delivery times vary depending on your location and are an estimate, not a guarantee. Occasional delays can happen, especially during busy periods or customs checks.

Customs, duties and taxes
International orders may be charged import duties or taxes by your country's customs authority. Unless they're shown and collected at checkout, these charges are the customer's responsibility.

Lost or damaged parcels
If your tracking hasn't updated for a while, or your order arrives damaged, please email us at xobabyali@gmail.com with your order number and we'll help sort it out.

Wrong address
Please double-check your shipping address before placing your order. If you notice a mistake, email us as soon as possible and we'll do our best to update it before your order ships.